Contacting the museum.
We are happy to receive enquiries about the museum and its work. However, for tourism information please contact the Tourism Office of the London Borough of Richmond-upon-Thames.
Sorry, we cannot deal with Family History enquiries. Please read the family history section of our Research page.
The museum is a Grade II listed building and may not be accessible to all visitors. There are two steps at the front door and a narrow staircase to the first floor.
Getting to the museum
Twickenham Rail Station is 10 minutes walk away, (regular service, taking about 30 minutes from London Waterloo).
Buses from Richmond Station (Tube and Rail): H22, R68, R70, 290, 490.
Other buses to Twickenham: 33, 110, 267, 281.
Walking distance from nearest bus stop 3-5 minutes.
The museum can also be reached via a pleasant riverside walk from Richmond.